Refund & Cancellation Policy
Last updated: 8 August 2026
1. Project-based services
Advance payments made toward custom development/design projects are non-refundable once work has commenced (design mockups, code, or campaign setup started). If cancellation happens before work commences, we refund 80% of the advance (retaining 20% as administrative & opportunity cost).
2. Monthly retainers (Ads, SEO, Social Media)
Monthly retainer fees are non-refundable once the month has begun. You may cancel with 15 days written notice; you will be billed for the current month and the next month will not be invoiced.
3. Franchise / SaaS subscriptions
Franchise/SaaS platform fees are billed in advance. A 7-day satisfaction guarantee is offered on your first monthly payment only, provided no significant onboarding work has been performed. Renewal payments are non-refundable.
4. Third-party charges
Ad spend, domain registration, hosting, plugin/theme licenses, and other third-party charges paid on your behalf are never refundable under any circumstances.
5. How to request a refund
Email hello@takmonboost.com with your invoice number and reason. Approved refunds are processed to the original payment method within 7-14 business days.
6. Chargebacks
Please contact us first before raising a chargeback — we'll always try to resolve the issue amicably. Wrongful chargebacks may attract legal action.
7. Force majeure
We are not liable for delays or failures caused by events beyond our reasonable control (natural disaster, government action, internet outages, third-party API failures).